I ordered this in the midst of some pretty restricted times due to Covid so there was definitely some leeway given for a longer than expected delivery time. The team at Banjos were wonderful in their communication and responsiveness. They lived up to everything they promised and when the product arrived it was excellent. I have really enjoyed the kit and would definitely order again.
I’ve been loving the products purchased in my beard kit - it’s made ongoing maintenance so much easier and the quality is top notch.
The service from Alex was so professional and kind, fixed up any shipping issues I had immediately with no fuss. Love the product, loved the service. Packaging and products couldn't get any better!! Very happy 😊😊
Just off to CHCH with my new bag-love it!
I have just had an incredible experience consulting with Banjobeards in regards to my order. Finally a company who put people over profits and go above and beyond their jurisdiction to ensure I was left better off than I was before. They have raised the bar, setting a new standard for excellence in customer service. If I use this experience as the benchmark for future interactions with other companies I will be bitterly disappointed. I look forward to many more purchases to support a company that I believe in.
I had a question regarding my order and the customer service, care and prompt response correlates with the quality of products they produce. Banjobeard’s have exceeded my expectations and I look forward to utilising their services on my way to growing the biggest, baddest Ned Kelly beard I can muster.
Had a little hiccup due to couriers, but the customer service more than made up for it. Had a replacement sent out right away. Regular updates and communication throughout. Great service!
I purchased Beard Balm and Beard Oil for a gift for my son in law. If the product is as amazing as their service then you are on a winner. Wonderful people to deal with and I am sure the product will be just the same. ⭐️⭐️⭐️⭐️⭐️
What a great kit and great value for money. Has everything you need to start growing your beard. The brush and comb are great quality and the products are natural. Great customer service too. Due to COVID and long shipping times, the guys where great getting back to me updating me on the delivery time. Good work guys!!!
Very happy with this product as it helped me keep control of my newly growing beard. I'm receiving compliments so has definitely helped.
Fantastic service , and great communication .
Can’t recommend highly enough
Mr W is loving his beard balm, the beard is rather luscious yet soft these days. Thanks so much, keep up the great work!
Euphoria for my face
Bought the $56 natural beard kit a while ago, 4 weeks in and i still love it, the wooden comb doesn't create static and grab the beard and the brush isn't to sharp on the skin. Only con is that may be add a scented beard oil, its more aesthetics then anything, but still very happy and will buy again.
Even during Covid 19 the delivery was quite efficient